Work From Home Job – Chat Support Apply Now

Work From Home PAN India (E Commerce Process)

Free Work From Home Job – Chat Support Apply Now

Name of Profile: Associate 

Location: WFH (6 Days working with rotational off)

Number Of Openings: 25

Salary – 17k-19k(In Hand)
JD for Ticket & Chat Profile: 

Location: WFH

Qualification & Eligibility: 

  • Graduation / Post-Graduation


  • Must have Laptop & Wifi Connection
  • Minimum 0-2 years of experience in Customer service/Hospitality/Tourism/Ecom.
  • Freshers can apply.

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Skill Sets: 

    • Typing skills minimum 40-60 words per minute.
    • Good Writing Skills.
    • Excellent communication skills with a pleasing personality.

  • Analytical and multitasking skills.
  • Flexible with working hours.
  • Hindi & English fluency (Regional languages are a plus).

Roles & Responsibilities: 

    • Manage large amounts of incoming queries.
    • Identify and assess customers’ needs to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and interactive communication.

  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Meet team targets and quality standards.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers and improve customer satisfaction.