Free Work From Home Job – Chat Support Apply Now

Name of Profile: Associate 

Location: WFH (6 Days working with rotational off)




Number Of Openings: 25

Salary – 17k-19k(In Hand)
JD for Ticket & Chat Profile: 

Location: WFH




Qualification & Eligibility: 

• Graduation / Post-Graduation

Requirement:

• Must have Laptop & Wifi Connection
• Minimum 0-2 years of experience in Customer service/Hospitality/Tourism/Ecom.
• Freshers can apply.

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Skill Sets: 

• • Typing skills minimum 40-60 words per minute.
  • Good Writing Skills.
  • Excellent communication skills with a pleasing personality.

• Analytical and multitasking skills.
• Flexible with working hours.
• Hindi & English fluency (Regional languages are a plus).

Roles & Responsibilities: 

• • Manage large amounts of incoming queries.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Provide accurate, valid, and complete information by using the right methods/tools.
• Meet team targets and quality standards.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers and improve customer satisfaction.